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6. Complaints Policy

| September 12, 2016

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6. Complaints Policy

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COMMENTS

The staff have been observed to be professional, non-judgmental and respectful towards YP’s and they are excellent at multi-agency working and supporting me in my role as the social worker.
Social Worker
The staff are very supportive, nothing is too much trouble and the home is welcoming, staff are well trained. The home is organised around young people’s education, activities and emotional support. The home could improve by moving to Herford.
Youth offending worker
Very satisfied with the home and the support they offer, I would recommend the home.
Social Worker
Thank you for all your help, it has been a pleasure working with you.
Social Worker
It is fun here and it is feeling more like a home.
Are you happy at Ashlea House? ‘Yes, because there is no better place’
It is fun here and it is feeling more like a home.
Young person
there are lots to do.
Young person
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